PRIVACY POLICY

 Effective Date: 02/04/2025

Your use of www.rossbusinesscenter.com is subject to Ross Business Center, Inc.’s (RBC) Privacy Policy. This policy explains how we collect, use, and protect your information.

By using the RBC website or subscribing to our SMS services, you consent to the data practices described in this statement.

For the purposes of this Privacy Policy, unless otherwise noted, all references to Ross Business Center, Inc. include:

• www.rossbusinesscenter.com
• Ross Rentals & Investments LLC
• Ross Tax & Accounting Services LLC
• Ross Business Capital
• Ross Insurance Services LLC
• Ross Real Estate Academy
• Gomez General Contractors & Inspections Inc
• Investment Realty
• Additional RBC-affiliated websites:
  • rossbusinesscenter.com/rentals
  • rossbusinesscenter.com/taxes
  • rossbusinesscenter.com/insurance
  • rossbusinesscenter.com/commercialloan
  • rossbusinesscenter.com/home-loan
  • investmentrealtyinc.com
  • rossrealestateacademy.com
  • rossbusinesscenter.com/inspections

We collect and process the following information:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number
• Employer & Job Title

• Payment details (credit card, billing address)

• IP Address
• Browser Type
• Device Information

We only collect personal information that you voluntarily provide through forms, inquiries, purchases, or by subscribing to our SMS messaging service.

By opting into Ross Business Center’s SMS notifications, you agree to receive text messages at the phone number provided. We do not share, sell, or rent mobile opt-in data with third parties for marketing or any other purpose. SMS messages are used only for customer support, appointment reminders, service updates, and client inquiries.

✔ Appointment Confirmations & Reminders
✔ Service-Related Updates
✔ Responses to Client Inquiries
✔ Customer Support Assistance
✔ Order & Transaction Notifications

📌 Message Frequency:
Message frequency varies based on customer interactions and service needs. Some high-volume interactions may result in multiple messages per day (up to 300 per day in cases of ongoing service requests).

📌 Opt-Out Instructions:
You can unsubscribe from SMS communications at any time by replying:

• STOP – To immediately stop receiving messages.
• CANCEL – To permanently opt out.

After opting out, you will no longer receive messages from Ross Business Center or any of our phone numbers unless you opt back in.

For assistance, reply HELP or contact our support team at 844-476-7722.

📌 Message & Data Rates:
Message and data rates may apply depending on your carrier plan.
For more details, refer to our Terms & Conditions.

We use the collected information for:
✔ Delivering services and processing transactions
✔ Providing customer support and responding to inquiries
✔ Sending appointment reminders and updates
✔ Improving website functionality and user experience
✔ Ensuring compliance with legal requirements

🔒 We Do Not Sell, Rent, or Share Your Data for Marketing Purposes.
🔒 Mobile opt-in data will not be shared with third parties.

However, we may share your data with:
✔ Service Providers – Vendors who assist with billing, technical support, or SMS delivery (bound by strict confidentiality agreements).
✔ Legal Authorities – If required by law or to protect our business and users.

🔐 Security Measures:
We implement security protocols, including SSL encryption, to protect your data. However, no system is 100% secure, and we encourage users to take precautions when sharing personal information online.

We retain your personal information as long as necessary to provide services. You may:
✔ Request Data Deletion – Contact us to have your personal data removed.
✔ Opt-Out of Third-Party Sharing – Email us to restrict data use.
✔ Unsubscribe from Emails – Use the "unsubscribe" link in emails.

To opt out of third-party data sharing, visit Privacy Preferences.

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

We track website visits, pages viewed, and interactions to improve our services.

We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us for removal.

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email.

If you have any questions or concerns about this Privacy Policy, contact us:

📍 Ross Business Center, Inc.
6822 22nd Ave N Ste 218, Saint Petersburg, Florida 33710

📧 Email: customerservice@rossbc.com
📞 Phone: 844-476-7722